Great shoes for everybody.
Vegan PU leather (upper), recycled PET (laces), recyclable TPE (sole), microsuede (lining)
Weight per shoe: 260 g / 9.2 oz (Size US W11.5/M10), Sole thickness / stack height: 5 mm / 0.2 in
If you are a barefoot shoe beginner, consider inserting one of our insoles (available separately in our online store).
To clean your Highrise Luxe remove all loose dirt with a soft shoe brush. If necessary, go in with a clean, soft brush to apply some lukewarm water and a mild cleaning solution. Wipe any excess product with a moist cloth. Air dry at room temperature after cleaning or when the shoes got wet.
The Highrise Luxe is not machine washable.
Note: The shoes are not suitable for activities that cause a lot of friction on the sole, as this can damage the soft sole.
Very beautiful and comfortable shoes. I have been using them for a month and gotten used to. Some things would like to mention, it would be really useful to have a zipper or elastic bands (which you can purchase for extra). Also somehow the straps went from white to gray really fast! It has not happened to my white sneakers that I’ve had before.
Thank you for your feedback regarding our Highrise Luxe. We appreciate your kind words about the style and comfort they provide.
Regarding your suggestion about having a zipper or elastic laces, we appreciate your input. We understand that such features can provide additional convenience, and have therefore added elastic laces, called “Safe & Go” to our “accessories” section. They are a suitable add-on to our Highrise models and allow you to easily slip in and out of your shoes with minimal effort.
We strive to maintain the highest quality standards for our products, and would like to apologize for the experience you had with your white shoelaces. If possible, we would like to ask that you share some pictures of the laces with us. This allows us to better understand the issue and assist you accordingly. Please contact us at feelgrounds.com/contact
We value your feedback as it helps us improve our products and services. If you have any further questions or concerns, please feel free to reach out to us again.
The boots are very stiff in the back and they hurt my aquiles tendon.
Also, my feel are kind of narrow and even with the additional soles the shoes feel too wide.
I am keeping them to give them a chance, may be with thick socks in winter they may do their job!
Thank you for sharing your feedback!
We apologize for the discomfort you experienced regarding your Achilles tendon. We understand how important it is for shoes to provide a comfortable fit. It seems like there was a manufacturing defect with your pair. Our sincere apologies for this inconvenience!
To address this issue, could you please reach out to us directly via feelgrounds/contact with some pictures of the heel area's inside, as well as with a picture of the label on the inside of the tongue? This way, we can provide you with specific advice and assistance. We value your satisfaction and want to ensure that we can help resolve any discomfort
We're happy to hear that you would like to give them another chance, even though they are a bit too wide for you. Everyone's feet are unique, and some may require a narrower fit. We love that you're exploring different options, such as additional insoles and wearing thick socks to see if it improves the fit.
We're looking forward to hearing from you!
These golden shoes are about as good as it gets. They are hard to put on. You need to really untie them to jam your foot in. But once they are on, its like you are walking on air. And they make you look and feel like a rockstar. Worth the money? I'll let you know in a year. But they are certainly about as boss as it gets.
Thank you for taking the time to share your feedback with us. We are thrilled to hear that our Highrise Luxe sneakers have exceeded your expectations and that they make you feel like a rockstar ;)
We understand that putting them on can be a bit tricky at times. We wanted to let you know that we offer elastic lacing systems such as 'Click & Go' and 'Safe & Go' that can make putting your shoes on much easier. These systems allow you to easily slip in and out of your shoes with minimal effort. You can find these elastic lacing systems in our shop under 'accessories'. The flat laces from our 'Safe & Go' system pair perfectly with our Highrise and Original styles.
Thank you again for choosing our shoes and for sharing your experience with us. We look forward to hearing from you in a year to see how they have held up!
Shipping & Returns
Shipping via DHL Express
Weight-based prices and estimated delivery times are calculated live at checkout for the following countries:
Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Costa Rica, Hong Kong, Iceland, India, Indonesia, Israel, Japan, Jersey, Kuwait, Malaysia, Mexico, New Zealand, Norway, Oman, Peru, Philippines, Qatar, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, Turkey*, United Arab Emirates, United Kingdom
We ship from Germany, Europe. Orders leave our warehouse within one business day.
* Due to new Turkish customs regulations, we, unfortunately, can no longer ship out orders with an order value of €150 EUR or above.
All deliveries are carbon neutral – powered by Shopify Planet
The shipping emissions are compensated by removing carbon dioxide from the atmosphere. Shopify Planet purchases carbon removal credits and retires them on our behalf. Emissions are calculated based on shipping distance, package weight, and mode of transportation.
Duties & Taxes
All orders are delivered duty paid (DDP). All fees, including taxes & customs duties, are already included in the final price you pay at checkout. This means no additional charges upon receipt of your parcel.
Your country is not listed? Make sure to select the correct shipping location (country flag) on our website. Still not available? Click here to let us know, so we can work on a future solution.
If you are not 100% satisfied, you can return your item(s) to our warehouse in Germany for a refund within 30 days of receiving your order. The items have to be unworn/unused to be eligible for a return.
Please note: You can only return your order for a refund. If you want to exchange your item(s), please place a new order.
You can download a return label in our returns portal for a discounted fee, which will be deducted from your refund. The use of this label ensures fast and easy processing of your return, and you can benefit from our favorable shipping rates: Australia ($30.00 AUD), Canada ($20.00 CAD), New Zealand ($30.00 NZD), Norway (100 NOK), Switzerland (10 CHF), United Kingdom (£10.00 GBP), all other countries (€20 EUR converted into local currency).
If you decide to return all ordered products, we will refund the outbound shipping costs along with the value of the returned product(s). If you go for a partial return, the outbound shipping costs will not be refunded.
Duties and taxes, which are added during checkout, are collected by your local customs authority and are therefore not refundable from our side. As only the recipient of an order can claim these fees back, please contact your local customs office directly with copies of the returns paperwork.
Any returned item not in its original condition or packaging, damaged or missing parts for reasons not due to our error may be applicable only for a partial refund.
Non-returnable items: Gift cards, socks whose original packaging and/or plastic tab has been opened or removed (due to hygiene reasons)
Received a defective or damaged item? Click here.
Are you looking to return?
Register your return at feelgrounds.com/returns.
Send your clean and undamaged item(s) back to us in the original packaging.
Once your return is received, inspected and approved, a credit will automatically be applied to your original method of payment. Please note that it may take some time to receive your refund.